How do I back up my Futura (Pro/Edge/Auto)
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To continue its strong growth and recognition in the world CCTV market, Milesight produce a range of NDAA Compliant cameras and NVR’s, which do not use or deploy critical components including SoCs (System on Chips) produced by NDAA banned component vendors. These are recommended for enterprises and critical applications where compliance is essential.
The W4 can be used as a reader or controller. Wiegand 26-37 is supported, both input and output.
To set Wiegand format
9 26-37 # (factory default is Wiegand 26)
Why do some depth and space cards display more spacings than required for key I am cutting?
A large quantity of locking systems utilize the same depth and space measurements, although not all require the same amount of actual cuts on the key. InstaCode when printing a card always displays the maximum number of spaces to suit the largest number that could be required, therefore saving you from having to carrying multiple cards for the same space and depth information.
 If you are cutting a key with only four cuts and the card has seven spaces just ignore the other positions that are not utilized with the key you are cutting.
Why is Remote Frequency talked about so often?
The frequency of a remote control is critical to its working ability with a vehicle.
Vehicles such as the Holden Astra and Vectra range require a specific frequency range per vehicle.
The best way to test the frequency is by checking any existing keys with the AD35 remote frequency tester. Saying that, frequency band width alone is not a single sure way to determine if a remote can be programmed into a vehicle. The radio band is simply used to transmit data to and from the vehicle, which data is transmitted and the data composition is governed by other technologies. A perfect example is again the Holden Astra and Vectra which have identical frequencies and appearance, but can certainly not interchange.
Will there be any coloured heads available?
Yes there are 2 different types of coloured markings available. The first is a coloured plastic insert. The second is the wrap around style Abus Combi Cap both of which are listed in the related products section.
Wooden fixing (Lock Focus)
Lock Focus wooden fixing type W is suitable for timber panels with a round fixing hole.
It consists of a nut and pronged washer. The pronged washer bites into the timber when the nut is tightened. This prevents the lock from spinning in a round hole.
What resistance will the keypad have to wear or puncture? Can the keypad be punctured with a ballpoint pen or fingernail?
Special care should always be used when entering your code. The keypad is protected with a tough polypropylene material that makes a puncture unlikely, and impossible for dust and debris to interfere with the operation of the push-button keys.
The new plastic dome design is superior to metal domes and will continue to function even if the dome is damaged and collapsed. Our laboratory testing has surpassed 500,000 code input cycles with no failures using a pointed input tool, similar to a ballpoint pen.
Although wear was noticeable after this extensive testing, the lock remained operational. In actual operation, changing codes periodically will prevent noticeable keypad wear.
What Silca card should i use?
There are two cards for HON66 that use the same code series.
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Silca card: 2354 - Shallower
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Silca card: 1587 - Deeper
If unsure which to use, it is best to use the shallower Silca card 2354. If the key fails to open the lock you can cut it again using the deeper Silca card 1587.
What’s the difference between Video Doorbell 2 and Video Doorbell 3?
Both Video Doorbell 2 and Video Doorbell 3 send notifications to your phone, tablet, and PC when anyone presses your doorbell or triggers the built-in motion sensors. When you answer the notification, you can see, hear, and speak to visitors from anywhere.
Regarding main differences, Video Doorbell 3 has 2.4GHz and 5GHz dual-band wifi (vs 2.4GHz only on Video Doorbell 2) for enhanced connectivity and an additional “near” motion zone that provides motion detection in areas only 1.5 - 4.5 metres in front of your home (reducing irrelevant Motion Notifications further away).
Video Doorbell 3 also has improved screw strength, a redesigned easy-to-remove faceplate, and automatic chime connection which makes installing your video doorbell easier than ever.
When I enter my code and press the pound key I do not hear a clicking noise
Possible cause:End or Side pressure from the safe bolt work.
Solution: Hold your safe handle to the closed position with light pressure then enter your combination. Hold your safe handle to the nuetral or center position then enter your combination
Possible cause: Spindle is too long.
Solution: Remove the keypad and examine the spindle length making sure that there is not pressure getting exerted on the lock body. Note: A locksmith is recommended to perform this action.
Possible cause: The Yellow, Blue or Black tab is out of alignment with the metal notched baseplate.
Solution: Pull your tab releasing the dial part of the keypad and pull out. Use an ice pick and try to align the metal notched baseplate with the plastic channel at the top of the keypad.
Cause: The Yellow, Blue or Black tab is out of alignment with the lock on the front of the keypad.
Solution: Turn dial and center your tab above the lock icon on your keypad. Enter your combination.
Whitco MK8 Dimmensions (Lockable)
 Measurements in mm
Measurements in mm
What are the service or maintenance requirements for the 6120 and 6123?
Due to the design, substantiated by S&aG testing, no service is needed, even in harsh environments. S&aG laboratory testing consistently exceeded 500,000 opening cycles without problems. Changing the batteries is the only service required.
 The Engraving Kit is a set of accessories dedicated to engraving, compatible with all the Futura and Futura Pro key cutting machines.
What can i use to prevent corrosion / rust?
Super Lube Anti-Corrosion Gel can be used as a dielectric and corrosion inhibitor for screws, plugs, connectors, electrical terminals, electrical fittings, spark plugs and coil connectors.
This is especially important in coastal areas and when installation is outdoors.
Excellent film strength provides long life protection against corrosion, rust and fretting wear of contacts.
 This product should not be used as a lubricant.
What do the Astra lock product codes mean?
If the product code is 230-000 the first block depicts the series number. The second block shows the products features. In the case of 000 it means that the product has no cylinders, no escutcheons and no turnsnibs. Use the table below to determine the Astra products features.
The first number (of the second block) is how many cylinders.
0 = no cylinders
1 = one cylinder
2 = two cylinder
The second number (of the second block) is how many escutcheons.
0 = no escutcheons
1 = one escutcheon
2 = two escutcheons
The third number (of the second block) is how many turnsnibs.
0 = no turnsnib
1 = one turnsnib
2 = two turnsnibs
What happens if carbon batteries are used rather than the recommended alkaline batteries?
Carbon batteries do not allow as much current draw as alkaline batteries, and even new carbon batteries will not retract the bolt sufficiently for frequent openings. So, be sure to use alkaline batteries, preferably Duracell brand.
What happens if someone takes my keypad. Can they determine my code(s):
The keypad is a “dumb” input terminal. Your codes and security information are stored in the lock body, inside the safe. No one can steal your codes by taking the keypad. To operate your lock, simply plug in a new keypad.
What happens if the batteries go dead? Are the codes lost? How long will the electronics remember the codes?
Codes will be retained in the locks electronic processor for up to 10 years, even if batteries are removed or go dead. Batteries are easily replaced by removing the keypad housing.
What happens to the lock when there is a bolt side pressure from the safe’s boltwork?
The boltwork of a safe, under certain conditions, can place excessive pressure on the side of any locks bolt. When this occurs, the locks bolt cannot retract properly. To relieve side pressure on the lock bolt, jiggle the safes handle. This action will remove the pressure on the locks bolt. Then re-enter a valid code to open the safe. No damage occurs to the lock under these circumstances.
What happens when the 6120 or 6123 lock is electronically attacked?
If attacked with low voltage, the lock is not affected. If high voltage is applied, the lock is designed to fail secure (the lock remains closed). Therefore, attempts to defeat the lock will be unsuccessful. After an attack with high voltages, some electrical components could be damaged and may require lock replacement.
What if the master code and user codes are forgotten?
S&aG recommends ordering locks with the management reset code (MRC) option. This allows the lock to be reset to the factory master code setting (1,2,3,4,5,6 #).
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